Please see below for our sales opening hours and delivery schedule for the Christmas-New Year period.
You can contact the sales team on 01772 754844 or firstname.lastname@example.org
Monday 24th December – 8am-2pm
Tuesday 25th December – Closed
Wednesday 26th December – Closed
Thursday 27th December – 8am-6pm
Friday 28th December – 8am-5pm
Monday 31st December – 8am-2pm
Tuesday 1st January – Closed
Wednesday 2nd January – 8am-6pm
We will despatch UK mainland orders over the festive period on carriers for delivery. Some customers on a Trilanco van run may be affected. We will contact customers in advance to let them know. If you’re unsure whether you’re affected or if you have any questions, feel free to get in touch on 01772 754844 or email@example.com
Order by 2pm on Friday 21st December for delivery on Monday 24th December
Order by 2pm on Monday 24th December for delivery on Thursday 27th December
Order by 2pm on Thursday 27th December for delivery on Friday 28th December
Order by 2pm on Friday 28th December for delivery on Monday 31st December
Order by 2pm on Monday 31st December for delivery on Wednesday 2nd January
Your Trilanco Account Manager/Sales Support Contact
Due to the re-organisation of the areas covered by our sales team, our customers have been contacted to confirm their account manager/primary sales contact at Trilanco.
We have eleven sales managers based throughout the UK and Ireland working hard to support equestrian, pet and agricultural retailers.
We also have a sales support team based in head office who can be contacted on +44 (0)1772 754844 / firstname.lastname@example.org from Monday to Thursday 8am to 6pm, Fridays 8am to 5pm and Bank Holiday Mondays 10am to 3pm.
Plus, we also have a dedicated international team to support customers based overseas +44 (0)1772 754816 / +44 (0)1772 957554 / email@example.com
Our sales team includes eight SQPs who can advise on medicines for equine, companion and farm animals and our area sales managers have completed the BETA Hat and Body Protector fitting course.
If you’re considering refreshing your stock or would like to try something new, contact us to talk about our top selling products and ranges available exclusively from Trilanco.
We have a range of new product offers on equine, pet and agricultural brands this month, including offers on rodenticides, bird food and treats, Flexothane waterproof clothing, animal medicines, Pet Munchies, Vet’s Kitchen, NAF, Equilibrium Products, Confidenceeq, Uncle Jimmy’s and many more.
To view prices ensure you’re logged in to the webstore.
Equestrian Sale! Up to 60% off selected products
Browse the range of sale products for horse and rider including Breeches, Jodhpurs, Belts, Competition Jackets, Show Shirts, Polo Shirts, Riding Boots, Wellingtons, Socks, Whips, Riding Hats, Body Protectors, Gloves, Hoodies and more.
With up to 60% off trade price there are bargains to be had!
We will be hosting an Animal Medicines Training Regulatory Authority (AMTRA) exam training session with Sally Harmer Animal Health Consultancy in November 2018.
The training course will take place from Thursday 8th November to Sunday 11th November, at our headquarters in Wesham, Preston.
In the UK, individuals have to pass an exam to prescribe and supply certain categories of animal medicines. The AMTRA training sessions are to assist individuals who want to become a Suitably Qualified Person (SQP) in the field of Veterinary Medicine.
There are different SQP qualifications to determine which animal medicines an individual can prescribe and/or supply, including products for farm animals, horses and pets.
Sally Harmer, of Sally Harmer Animal Health Consultancy Ltd who will be running the course at Trilanco, said:
“To become an SQP, people have to pass several exams covering the different areas of prescribing to demonstrate animal health knowledge and understanding of the legal system. The exams are not easy, and support needs to be in place to help the students.
“Good SQPs typically sell more as they tend to interact better with customers. A lot of veterinary staff are SQPs because it gives them knowledge and confidence when dealing with clients.
“I run small group training sessions to encourage students to interact and support each other’s learning, and so that I can deliver a high level of teaching. This approach has delivered great student results and very positive feedback. It also means students can train more locally which has both a cost and time benefit.”
Martin Balmer, Managing Director at Trilanco, said:
“AMTRA SQP qualifications are a very useful staff development tool. Trilanco’s sales team are encouraged to become SQPs because it enables them to better support customers as they have greater knowledge and can advise on a wider range of products.
“Trilanco is making its boardroom available as a venue for AMTRA training, to both support our team’s development and to support businesses and students in the local area, looking to gain the SQP qualification.”
Sally is a qualified R-SQP and has worked in the Animal Health industry for nearly 25 years in different roles both on the manufacturer and retail side of the animal health business achieving significant success.
Sally now works as an animal health industry consultant and trainer working with manufacturers, vets and retailers supporting product marketing, industry projects and AMTRA training. Sally also does some locum SQP cover for local retailers and is still involved with animal health product treatment planning on a number of farms.
In addition, Sally writes articles on a regular basis promoting good practice both for livestock keepers and other SQPs. Sally comes from a farming background and still helps on the family beef and sheep farm near Llanybydder when time allows.
Kevin Duffy Celebrates 30th Work Anniversary at Trilanco
Kevin Duffy, Pet Sales Manager at Trilanco, celebrates his 30th year working at the equine, pet and agricultural products wholesaler this month.
Kevin joined the business in 1988 and is one of Trilanco’s longest serving colleagues. His first role was in the warehouse where he progressed within the team from warehouse operative, picking and packing products, to despatch supervisor and stock controller.
Kevin then became part of the delivery team, driving all over the North of England in one of Trilanco’s vans for five years. Kevin said: “When I was delivering products, it was the first time I spoke with customers and I learned a lot about the products they needed – this is where my bug for selling started!”
In 2000, Kevin joined Trilanco’s in-house telesales team processing orders and sharing information about product offers and promotions. He fondly remembers this role as a time when he developed relationships with the customers he spoke with on a regular basis, some of whom he still speaks with today.
Kevin’s role in sales transitioned from being based in the office to being field-based, and in 2006 he became an Area Sales Manager, overseeing accounts for customers situated along the M62, in Ireland and in the Isle of Man.
Kevin was also instrumental in the growth of Trilanco’s own-brand, Easidri. He exhibited Easidri’s pet products on the show circuit and supported retailer open days for over 10 years.
In 2017, Kevin became Pet Sales Manager, focusing on Trilanco’s pet product offering and supporting customers throughout the UK to develop their pet business.
Kevin said: “As Trilanco has developed, I’ve also been able to grow, and I’ve enjoyed a variety of roles. I’d like to take this opportunity to thank all my customers and colleagues, past and present, for their support.”
Martin Balmer, Managing Director at Trilanco, said: “Kev has supported the business in various roles over the years and has always approached new challenges in a positive way. It’s great to see individuals progress in the business. Congratulations to Kev on his 30 years at Trilanco – and may there be many more!”
Outside of work, Kevin has a Cockerpoo called Cooper, enjoys playing golf and spending time with his family. Kevin also holds the NOAH Certificate of Animal Health (NCAH).
Equestrian Sale! 15% off PLUS Buy 6 get 1 Free OR By 10 get 2 Free
In addition to the 15% discount on all equestrian sale items, we’ve extended the sale offer to also include Buy 6 get 1 Free or Buy 10 get 2 Free on selected items of the same value throughout September.
Customers who have opted in to receive equestrian direct mail have been sent a brochure containing all the items included in the 15% off PLUS Buy 6 get 1 Free OR Buy 10 get 2 Free offer.
Products include bits, headcollars, saddlepads, fly veils, tack accessories, whips, breeches and jodhpurs, competition jackets, competition shirts, riding gloves, riding hats, socks and more.
Plus, order by 2pm Monday to Friday for next working day delivery nationwide.
To request an electronic copy of the Equestrian Sale September Offers brochure, please call +44 (0)1772 754844 or email firstname.lastname@example.org
Holly Drummond and Faye Jones achieve R-SQP qualification
Holly Drummond and Faye Jones, Area Sales Managers at equine, pet and agricultural wholesaler Trilanco Ltd, have passed their R-SQP exam. Both Holly and Faye can now advise on medicines for farm animals, equine and companion animals.
Holly joined Trilanco’s sales team in January 2018, having previously worked at Westgate EFI. As well as now being a qualified animal medicine adviser, Holly has a BSc Honours Degree in Applied Animal Science. In her spare time, she enjoys competing in show jumping and working hunter classes.
Faye joined Trilanco’s sales team in July 2017. She has worked previously at Shires equestrian. Her hobbies include an array of country sports which she enjoys with her horse, Rupert who is a welsh section D and her working cocker spaniel called Pickle. Faye is married to a sheep farmer.
“We’re both excited to have this qualification under our belts. It has given us a greater understanding of our customers’ businesses and what they face on a day to day basis. We are looking forward to applying our knowledge to help more customers.”
Martin Balmer, Managing Director at Trilanco, said:
“Congratulations to Holly and Faye, this is great news! It takes a lot of hard work and commitment to gain this qualification.
“Trilanco’s sales team includes a growing number of SQPs who can support our customers with quality advice alongside a range of quality products.
“Prescribing animal health products is an important part of our business and we invest in staff training so that we can advise our customers on the appropriate treatments for animals and their environments.”
With the addition of Holly and Faye, it takes Trilanco’s SQP count to ten.