Trilanco is owned and managed by Martin Balmer and his sister Jillian Holmes from the company’s Poulton-le-Fylde base in Lancashire.Using old fashioned courtesy backed by modern technology, Trilanco pride themselves on the knowledgeable, friendly and efficient service they offer to their customers.This is very much the foundation that Trilanco is built on and has helped them to become the UK’s leading animal health wholesaler.
Trilanco’s Customer Services team have been heralded as the friendliest around; a well deserved reputation, as the team’s manner and knowledge is evident on the telephone or when meeting the team face-to-face at the various trade shows they attend.
The Accounts Team are on hand to help with any enquiries associated with ordering and accounts.The Team can provide information regarding trade accounts to anyone interested in opening one, as well as existing account holders.
Trilanco’s Sales Team are friendly, polite and also have a good knowledge of all the products available.Being able to provide customers with accurate information is key to the busy retailer, something that Trilanco understand.
Trilanco’s Stock Control and Warehouse systems use state of the art technology to ensure that all products delivered reach the customer in peak condition.Through using such computer systems and employing diligent staff, Trilanco’s Warehouse and Stock Control Systems are second to none.
Combined with superior systems and knowledgeable, friendly staff; Trilanco’s delivery system ensures that customers get what they need, when they need it.Trilanco offer nationwide delivery and same day despatch if the order is placed before 2pm.
