Trilanco Hosts AMTRA SQP Training

We will be hosting an Animal Medicines Training Regulatory Authority (AMTRA) exam training session with Sally Harmer Animal Health Consultancy in November 2018.

The training course will take place from Thursday 8th November to Sunday 11th November, at our headquarters in Wesham, Preston.

In the UK, individuals have to pass an exam to prescribe and supply certain categories of animal medicines. The AMTRA training sessions are to assist individuals who want to become a Suitably Qualified Person (SQP) in the field of Veterinary Medicine.

There are different SQP qualifications to determine which animal medicines an individual can prescribe and/or supply, including products for farm animals, horses and pets.

Sally Harmer, of Sally Harmer Animal Health Consultancy Ltd who will be running the course at Trilanco, said:

“To become an SQP, people have to pass several exams covering the different areas of prescribing to demonstrate animal health knowledge and understanding of the legal system. The exams are not easy, and support needs to be in place to help the students.

“Good SQPs typically sell more as they tend to interact better with customers. A lot of veterinary staff are SQPs because it gives them knowledge and confidence when dealing with clients.

“I run small group training sessions to encourage students to interact and support each other’s learning, and so that I can deliver a high level of teaching. This approach has delivered great student results and very positive feedback. It also means students can train more locally which has both a cost and time benefit.”

Martin Balmer, Managing Director at Trilanco, said:

“AMTRA SQP qualifications are a very useful staff development tool. Trilanco’s sales team are encouraged to become SQPs because it enables them to better support customers as they have greater knowledge and can advise on a wider range of products.

“Trilanco is making its boardroom available as a venue for AMTRA training, to both support our team’s development and to support businesses and students in the local area, looking to gain the SQP qualification.”

Individuals or businesses interested in enrolling on the SQP training course in November should contact Sally Harmer by email sallyharmer@hotmail.com, mobile 07850 355971 or visit www.animal-health-excellence.co.uk.

www.amtra.org.uk/
www.amtra.org.uk
Sally Harmer is an animal health industry consultant and trainer, and delivers AMTRA SQP training.
Sally Harmer is an animal health industry consultant and trainer, and delivers AMTRA SQP training.

Further information about Sally Harmer:

Sally is a qualified R-SQP and has worked in the Animal Health industry for nearly 25 years in different roles both on the manufacturer and retail side of the animal health business achieving significant success.

Sally now works as an animal health industry consultant and trainer working with manufacturers, vets and retailers supporting product marketing, industry projects and AMTRA training. Sally also does some locum SQP cover for local retailers and is still involved with animal health product treatment planning on a number of farms.

In addition, Sally writes articles on a regular basis promoting good practice both for livestock keepers and other SQPs. Sally comes from a farming background and still helps on the family beef and sheep farm near Llanybydder when time allows.

 

www.trilanco.com

 

New Offers & Promotions – October 2018

Happy October everyone!

We have a range of new product offers on equine, pet and agricultural brands this month, including offers on Drontal & Advantage, Pet Munchies, Topspec, Uncle Jimmy’s, Verm-x and many more.

Don’t miss out on savings this October!

October Offers Now Live

All October offers are now available. To view online, please log in to Trilanco’s webstore and click Offers.

Alternatively you can contact your Trilanco Sales Manager or call our sales support team on 01772 754844*.

Product, Price and Stock Updates

We offer a data service which allows you to download product, price and stock updates in a spreadsheet.

To obtain the relevant data, please log in to Trilanco’s webstore  > My Account > My Details > Scroll to “Manage Products” section and click on “Price List”. From here you can download data files.

Looking for an easier way to import product data from Trilanco into your stock control system or e-commerce site? Trilanco is now live on Citrus-Lime retail systems.

Open a Trade Account

If you’d like to open a trade account with Trilanco, please visit our Account Application page for further information or call 01772 754844*.

*We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.

October Offers & Promotions Now Live
October Offers & Promotions Now Live

 

www.trilanco.com

Kevin Duffy Celebrates 30th Work Anniversary at Trilanco

Kevin Duffy, Pet Sales Manager at Trilanco, celebrates his 30th year working at the equine, pet and agricultural products wholesaler this month.

Kevin joined the business in 1988 and is one of Trilanco’s longest serving colleagues. His first role was in the warehouse where he progressed within the team from warehouse operative, picking and packing products, to despatch supervisor and stock controller.

Kevin then became part of the delivery team, driving all over the North of England in one of Trilanco’s vans for five years. Kevin said: “When I was delivering products, it was the first time I spoke with customers and I learned a lot about the products they needed – this is where my bug for selling started!”

In 2000, Kevin joined Trilanco’s in-house telesales team processing orders and sharing information about product offers and promotions. He fondly remembers this role as a time when he developed relationships with the customers he spoke with on a regular basis, some of whom he still speaks with today.

Kevin’s role in sales transitioned from being based in the office to being field-based, and in 2006 he became an Area Sales Manager, overseeing accounts for customers situated along the M62, in Ireland and in the Isle of Man.

Kevin was also instrumental in the growth of Trilanco’s own-brand, Easidri. He exhibited Easidri’s pet products on the show circuit and supported retailer open days for over 10 years.

In 2017, Kevin became Pet Sales Manager, focusing on Trilanco’s pet product offering and supporting customers throughout the UK to develop their pet business.

Kevin said: “As Trilanco has developed, I’ve also been able to grow, and I’ve enjoyed a variety of roles. I’d like to take this opportunity to thank all my customers and colleagues, past and present, for their support.”

Martin Balmer, Managing Director at Trilanco, said: “Kev has supported the business in various roles over the years and has always approached new challenges in a positive way. It’s great to see individuals progress in the business. Congratulations to Kev on his 30 years at Trilanco – and may there be many more!”

Outside of work, Kevin has a Cockerpoo called Cooper, enjoys playing golf and spending time with his family. Kevin also holds the NOAH Certificate of Animal Health (NCAH).

Kevin Duffy, Pet Sales Manager, celebrates 30 years at Trilanco with Martin Balmer, Managing Director.
Kevin Duffy, Pet Sales Manager, celebrates 30 years at Trilanco with Martin Balmer, Managing Director.

 

www.trilanco.com

Equestrian Sale! 15% off PLUS Buy 6 get 1 Free OR By 10 get 2 Free

In addition to the 15% discount on all equestrian sale items, we’ve extended the sale offer to also include Buy 6 get 1 Free or Buy 10 get 2 Free on selected items of the same value throughout September.

Customers who have opted in to receive equestrian direct mail have been sent a brochure containing all the items included in the 15% off PLUS Buy 6 get 1 Free OR Buy 10 get 2 Free offer.

Products include bits, headcollars, saddlepads, fly veils, tack accessories, whips, breeches and jodhpurs, competition jackets, competition shirts, riding gloves, riding hats, socks and more.

Plus, order by 2pm Monday to Friday for next working day delivery nationwide.

To request an electronic copy of the Equestrian Sale September Offers brochure, please call +44 (0)1772 754844 or email sales@trilanco.com

To subscribe to Trilanco’s marketing mailing list, please complete this short online form http://eepurl.com/dvZGT5

Sale offers available until 30/09/2018.

September-Sale-2018-Graphic-V3

www.trilanco.com

New Products, Offers & Promotions – September 2018

Our new products brochure for September was emailed today − check your inbox now!

Didn’t receive our email? Please (re)subscribe to our trade mailing list to comply with the latest GDPR legislation −Subscribe to Trilanco’s Mailing List

Also, to help stop our newsletters being confused with junk or spam, please add eshot@trilanco.com and marketing@trilanco.com to your email address book.

September Offers Now Live

All September offers are now available. To view online, please log in to Trilanco’s webstore and click Offers.

Alternatively you can contact your Trilanco Sales Manager or call our sales support team on 01772 754844*.

Product, Price and Stock Updates

We offer a data service which allows you to download product, price and stock updates in a spreadsheet.

To obtain the relevant data, please log in to Trilanco’s webstore  > My Account > My Details > Scroll to “Manage Products” section and click on “Price List”. From here you can download data files.

Looking for an easier way to import product data from Trilanco into your stock control system or e-commerce site? Trilanco is now live on Citrus-Lime retail systems.

Open a Trade Account

If you’d like to open a trade account with Trilanco, please visit our Account Application page for further information or call 01772 754844*.

*We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.

www.trilanco.com

Holly Drummond and Faye Jones achieve R-SQP qualification

Holly Drummond and Faye Jones, Area Sales Managers at equine, pet and agricultural wholesaler Trilanco Ltd, have passed their R-SQP exam. Both Holly and Faye can now advise on medicines for farm animals, equine and companion animals.

Holly joined Trilanco’s sales team in January 2018, having previously worked at Westgate EFI. As well as now being a qualified animal medicine adviser, Holly has a BSc Honours Degree in Applied Animal Science. In her spare time, she enjoys competing in show jumping and working hunter classes.

Faye joined Trilanco’s sales team in July 2017. She has worked previously at Shires equestrian. Her hobbies include an array of country sports which she enjoys with her horse, Rupert who is a welsh section D and her working cocker spaniel called Pickle. Faye is married to a sheep farmer.

Holly said:

“We’re both excited to have this qualification under our belts. It has given us a greater understanding of our customers’ businesses and what they face on a day to day basis. We are looking forward to applying our knowledge to help more customers.”

Martin Balmer, Managing Director at Trilanco, said:

“Congratulations to Holly and Faye, this is great news! It takes a lot of hard work and commitment to gain this qualification.

“Trilanco’s sales team includes a growing number of SQPs who can support our customers with quality advice alongside a range of quality products.

“Prescribing animal health products is an important part of our business and we invest in staff training so that we can advise our customers on the appropriate treatments for animals and their environments.”

With the addition of Holly and Faye, it takes Trilanco’s SQP count to ten.

www.trilanco.com

Holly Drummond, Area Sales Manager at Trilanco has passed the R-SQP exam.
Holly Drummond, Area Sales Manager at Trilanco has passed the R-SQP exam.
Faye Jones, Area Sales Manager at Trilanco has passed the R-SQP exam.
Faye Jones, Area Sales Manager at Trilanco has passed the R-SQP exam.

Chance to win 50 pounds of vouchers

As you may know, we are developing new customer initiatives and rewards in readiness to celebrate our Ruby anniversary with you.

To help finalise our plans, we want to hear your latest thoughts on Trilanco’s service and capture any suggestions you may have on how we can support your business even more and be the best equine, pet and agricultural products wholesaler.

We know you’re working hard and we want to reward you for working with Trilanco, so we’d also like to hear the type of incentives and prizes you would value the most.

Enter our survey today for your chance to win £50 of vouchers…

Please fill out our short online survey to let us know your feedback using the ‘Share your thoughts’ link below.

Share your thoughts

love to shop

 

 

 

 

 

 

If you submit your answers before Wednesday 5th September 2018 you will be entered into a random draw and be in with the chance of winning £50 Love 2 Shop vouchers.

Trilanco joins up with CEVA and ADCH to support animal charities

Trilanco is now working with CEVA Animal Health to sell and distribute the products they supply to animal charities and not for profit organisations. A range of products from CEVA are available at a special price, discounted exclusively for charitable organisations.

Members of the Association of Dogs and Cats Home (ADCH) will have access to a range of discounts across a number of CEVA and Easidri pet products, as well as access to Trilanco’s catalogue of more than 16,000 products to help members save money on animal health products and to support the work they do for animals.

Kevin Duffy, Pet Sales Manager at Trilanco said: “We are extremely happy to be working with CEVA and ADCH. This will allow us to reach out to more charities and non-profit organisations, giving them access to more pet products at better prices. We hope to grow long-standing relationships with the charities.”

Kayleigh Moxon, Trilanco’s Sales and Customer Service contact for charities, said: “Trilanco takes best practice in animal welfare very seriously. The ADCH offers a lot of benefits and support to its members and we are excited to be a part of it. Our team includes R-SQPs who can advise on medicines for companion animals, equine, farm animals and their environments.”

Trilanco is a specialist wholesaler for pet, equine and agricultural products.  Trilanco is based in Lancashire and distributes products all over the world. Trilanco has been supporting businesses since 1979 and looks forward to helping CEVA with this joint scheme for charities.

Charitable organisations who would like more information about the products and discounts available from Trilanco are invited to contact Kayleigh Moxon on kayleigh@trilanco.com or 01772 958541.

www.trilanco.com

Kevin Duffy, Pet Sales Manager at Trilanco
Kevin Duffy, Pet Sales Manager at Trilanco
Kayleigh Moxon, Trilanco’s Sales and Customer Service contact for charities
Kayleigh Moxon, Trilanco’s Sales and Customer Service contact for charities

Michelle Thornton Celebrates 25th Work Anniversary at Trilanco

Michelle Thornton, National Accounts Manager at Trilanco, celebrates her 25th year working at Trilanco this month.

Michelle is one of our longest serving colleagues, having joined the business in 1993. Michelle’s first role was as a receptionist before helping in sales which led to a full-time position within the office-based sales support team.

After returning from maternity leave, Michelle was promoted to Sales Office Manager, then Key Accounts Manager and in November 2017 she became National Accounts Manager, working closely with the field-based Equine Sales Manager and Pet Sales Manager, to provide sales and customer service support to national accounts.

Martin Balmer, Managing Director at Trilanco, said:

“Having acquired a wealth of knowledge about our products, customers and processes throughout her 25 years at Trilanco, Michelle is a popular and invaluable member of the team. She deals with customer orders and supports our Sales Managers in an efficient and helpful manner, and has welcomed opportunities to adapt her role and responsibilities to help meet business and customer needs.

“Having worked with Michelle for many years, I’m delighted to congratulate Michelle on her Silver work anniversary and thank her for all her hard work.”

Outside of work Michelle enjoys spending quality time with her family and catching up with friends – a fair few, she is happy to say, she met through Trilanco! Michelle even met her fiancé at Trilanco – Tony Caine, Purchasing Manager.

Michelle Thornton celebrates 25th work anniversary with Martin Balmer, Managing Director at Trilanco.
Michelle Thornton celebrates 25th work anniversary with Martin Balmer, Managing Director at Trilanco.

www.trilanco.com

New Products – August 2018

We’ve created a brand new brochure which we’ll share each month by email to showcase new products available to order! August’s new products brochure was emailed this morning – check your inbox for new pet products from HomeoPet, Virbac, Vet’s Kitchen and new equine products from Dodson & Horrell, Equilibrium Products, HomeoPet Equiopathics and John Whitaker International.

Didn’t get our email? Subscribe to our trade mailing list today and be one of the first to receive our updates direct > http://eepurl.com/dvZGT5

Also, to help stop our emails being confused with junk or spam, please add eshot@trilanco.com and marketing@trilanco.com to your email address book.

Product, Price and Stock Updates

Did you know we offer a data service which allows you to download product, price and stock updates in a spreadsheet? To obtain the relevant data, please log in to Trilanco’s webstore www.trilanco.com > My Account > My Details > Scroll to “Manage Products” section and click on “Price List”. From here you can download data files.

Looking for an easier way to import product data from Trilanco into your stock control system or e-commerce site? Trilanco is now live on Citrus-Lime retail systems, for more information see www.trilanco.com/UserFiles/wordpress/?p=637

Open a Trade Account

If you’d like to open a trade account with Trilanco, please visit our Account Application page for further information or call 01772 754844. We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.

www.trilanco.com