Michelle Thornton Celebrates 25th Work Anniversary at Trilanco

Michelle Thornton, National Accounts Manager at Trilanco, celebrates her 25th year working at Trilanco this month.

Michelle is one of our longest serving colleagues, having joined the business in 1993. Michelle’s first role was as a receptionist before helping in sales which led to a full-time position within the office-based sales support team.

After returning from maternity leave, Michelle was promoted to Sales Office Manager, then Key Accounts Manager and in November 2017 she became National Accounts Manager, working closely with the field-based Equine Sales Manager and Pet Sales Manager, to provide sales and customer service support to national accounts.

Martin Balmer, Managing Director at Trilanco, said:

“Having acquired a wealth of knowledge about our products, customers and processes throughout her 25 years at Trilanco, Michelle is a popular and invaluable member of the team. She deals with customer orders and supports our Sales Managers in an efficient and helpful manner, and has welcomed opportunities to adapt her role and responsibilities to help meet business and customer needs.

“Having worked with Michelle for many years, I’m delighted to congratulate Michelle on her Silver work anniversary and thank her for all her hard work.”

Outside of work Michelle enjoys spending quality time with her family and catching up with friends – a fair few, she is happy to say, she met through Trilanco! Michelle even met her fiancé at Trilanco – Tony Caine, Purchasing Manager.

Michelle Thornton celebrates 25th work anniversary with Martin Balmer, Managing Director at Trilanco.
Michelle Thornton celebrates 25th work anniversary with Martin Balmer, Managing Director at Trilanco.


New Products – August 2018

We’ve created a brand new brochure which we’ll share each month by email to showcase new products available to order! August’s new products brochure was emailed this morning – check your inbox for new pet products from HomeoPet, Virbac, Vet’s Kitchen and new equine products from Dodson & Horrell, Equilibrium Products, HomeoPet Equiopathics and John Whitaker International.

Didn’t get our email? Subscribe to our trade mailing list today and be one of the first to receive our updates direct > http://eepurl.com/dvZGT5

Also, to help stop our emails being confused with junk or spam, please add eshot@trilanco.com and marketing@trilanco.com to your email address book.

Product, Price and Stock Updates

Did you know we offer a data service which allows you to download product, price and stock updates in a spreadsheet? To obtain the relevant data, please log in to Trilanco’s webstore www.trilanco.com > My Account > My Details > Scroll to “Manage Products” section and click on “Price List”. From here you can download data files.

Looking for an easier way to import product data from Trilanco into your stock control system or e-commerce site? Trilanco is now live on Citrus-Lime retail systems, for more information see www.trilanco.com/UserFiles/wordpress/?p=637

Open a Trade Account

If you’d like to open a trade account with Trilanco, please visit our Account Application page for further information or call 01772 754844. We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.


Mark Todd Spring/Summer 2019 Collection – Forward Order For Your Store Now

The Mark Todd Spring/Summer 2019 collection of equestrian clothing and accessories is now available for retailers to forward order from Trilanco.

The Spring/Summer 2019 collection includes clothing for riders in classic Mark Todd blue with flashes of lilac or jade, key colours of the upcoming season. Garments include a softshell jacket and gilet, a waistcoat and short waterproof jacket, plus riding tights, jeggings and breeches for women and polo shirts for men and women.

Tracey Woods, Director at Westgate EFI said: “The Mark Todd Collection is always striving towards more lightweight and technical fabrics. The baby ripstop fleece lining in our jackets and gilets gives warmth whilst remaining lightweight.

“The softshell outer is showerproof and breathable, perfect for days when you’re on the yard or riding when there’s a chill in the air.

“The two colours used on garment trims and linings give the option of a subtle shade of lilac or a bolder option of jade, so something for everyone to update their wardrobe with to achieve the latest looks.”

Brand new for Spring/Summer 2019 are casual trainers and shoes. The trainers are ideal for wearing in between classes or when running errands once you’ve left the yard. The trainers are comfortable, flexible and lightweight and are available in navy/purple for women and black/grey for men. For a smarter look, the new lightweight suede leather shoes are ideal and come in navy or brown.

Also new for Spring/Summer 2019 is a more extensive range for children including a waterproof jacket, fleece jacket, quilted gilet, training top, long sleeve and short sleeve tees, riding tights and cotton pull-ons.

To complement the garments for children, the Mark Todd Collection has introduced equipment for the ponies in matching navy/aqua colours. Items include a saddlepad, headcollar and fly veil.

Back by popular demand, a retro plaid print has also been re-launched for Spring/Summer 2019. Tracey said: “Some of the very first items launched by The Mark Todd Collection incorporated the green/orange plaid print and in response to customer requests, we’ve designed a selection of products that will be available as a limited-edition print.”

Products with the stand-out retro plaid print include travel boots, a summer sheet and a mediumweight stable rug for horses, plus a dog coat and dog mattress. The print gives customers the option of a fashionable matchy-matchy look for their horses and dogs, and offers equestrian retailers the opportunity to diversify and maximise their sales by offering pet products which their customers would look to buy from separate shops.

Other products in the Spring/Summer 2019 collection include a Square Toe Tall Field Boot available in red brown and black, a Square Toe Short Competition Boot available in red brown, brown and black; plus, saddlepads in a variety of colours with contrasting piping edge, bridles, martingales, reins, sheets with Coolex lining, fleece exercise sheet and waffle rug.

Kelly Whapples, Sales Manager at Trilanco, the exclusive wholesaler and distributor of Westgate EFI brands including the Mark Todd Collection, said: “Forward order discounts are available to retailers. The cut off for Spring/Summer forward orders is 31 October 2018. Forward orders can be split between two drops, one month apart. Orders placed would be delivered in February/March 2019.”

To view the Mark Todd Spring/Summer 2019 collection and for further information on forward order discounts, retailers are invited to contact their Trilanco Sales Manager or call +44 (0)1772 754844 to arrange an appointment.

The Mark Todd Spring/Summer 2019 collection will be available to view at Spoga Horse Autumn in Cologne on 2-4 September 2018, visit Trilanco’s stand O-040 in Hall 11.2.

Further information about The Mark Todd Collection:

The Mark Todd Collection was founded in 1996 when well-known event rider and Olympic medallist, Mark Todd, shared a yard with Belgian event rider, Bruno Goyens de Heusch. Bruno is now MD of the parent company, Westgate EFI, and Mark also remains involved with the brand.

The Mark Todd Collection ensures that the style and chic that equestrian wear is known for is accessible to everyone. Whether you are a professional or leisure rider or a non-rider looking for stylish garments. All of the garments are made of the very best quality materials. Each piece is designed to be both comfortable and practical.


New Offers & Promotions – August

August Offers Now Live

August 2018 offers are now available. This includes offers on equestrian, pet and agricultural products. To view online, please login to Trilanco’s webstore and click Offers. Log in to webstore

Alternatively, you can contact your Trilanco Sales Manager or call our sales support team on +44 (0)1772 754844*.

*We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.

Product, Price and Stock Updates

We offer a data service which allows you to download product, price and stock updates in a spreadsheet.

To obtain the relevant data, please log in to Trilanco’s webstore  > My Account > My Details > Scroll to “Manage Products” section and click on “Price List”. From here you can download data files.

Looking for an easier way to import product data from Trilanco into your stock control system or e-commerce site? Trilanco is now live on Citrus-Lime retail systems.

Open a Trade Account

If you’d like to open a trade account with Trilanco, please visit our Account Application page for further information or call +44 (0)1772 754844*.

*We’re available 08:00 – 18:00 Monday to Thursday, 08:00 – 17:00 on Fridays and 10:00 – 15:00 on Bank Holiday Mondays.


Equestrian Summer Sale – Now On!

We’ve launched our first summer sale today! This includes our biggest range of items on sale for equestrians and their horses, with over 700 lines added.

Retailers can save on leading equestrian brands including Brogini, Caldene, Harry Hall, Gatehouse, Cottage Craft, USG and Rodney Powell.

Products on sale include bits, body protectors, breeches, bridles, competition jackets, headcollars, jodhpurs, riding gloves, riding hats and more.

Don’t miss out! To browse our biggest equestrian summer sale, log in to the webstore now and click Sale.

Plus, order by 2pm Monday to Friday for next working day delivery nationwide.


Trilanco Equestrian Summer Sale 2018

Customer Announcement – Looking Ahead to 2019

2019 will be a special year Trilanco, it will mark our 40th year of trading!

In readiness for the occasion, we’re excited to let you know we’re developing new initiatives with an even greater focus on added value for you, our customer.

We’re all aware that the retail landscape is tough and that this is impacting on many aspects of the supply chain, including some of our customers. We’re working hard to adapt and to ensure we’re supporting the trade to the very best of our ability.

With this in mind and having listened to customer feedback, one of the changes we’ll be making next year is to our tradeshow schedule – we will not be exhibiting at BETA International 2019.

Instead, much of the time and resources we put into preparing for and exhibiting at the three-day show will be redirected to supporting new initiatives to offer direct benefit to our customers.

We’re committed to giving value back to customers in terms of even better deals, and will be working closely with the brands and products we represent to offer you the very best trade promotions in January 2019 to celebrate the start of our 40th anniversary.

Further information about our new initiatives will be announced over the coming months – watch this space!

As always, if you have any questions or would like to provide feedback, please talk with your local Trilanco Area Sales Manager or contact our in-house customer support team on +44 (0)1772 754844. We’re listening to your comments and thank you for your continued loyalty.

Have a great week!



Customer announcement


Trilanco is supporting International Helmet Awareness Day 2018 with Gatehouse Hats

We’ll be supporting riders4helmets International Helmet Awareness Day 2018 with Gatehouse Hats.

This year’s event is taking place on 18th-19th August 2018. The aim is to educate equestrians on the benefits of wearing a properly fitting, secured and certified helmet.

To register your store to participate in this year’s International Helmet Awareness Day, please see the instructions from riders4helmets below.

Gatehouse stockists who register with riders4helmets will be eligible for a re-stocking discount with us following the event. Orders must be placed with us on 20th or 21st August 2018.


International Helmet Awareness Day 2018


1) There is NO CHARGE for retailers to sign up to participate. Please complete the form at https://mailchi.mp/riders4helmets/ihad2018 and you will be registered.

2) You must register with riders4helmets in order to be eligible for re-stocking discounts on helmets. Trilanco will receive a list of participating retailers from riders4helmets after the event and if your store is not on that list, you will not be eligible for the re-stocking discounts (no exceptions).

3) By signing up to participate in this event, you must only offer helmets at a discounted price on the 18th and 19th of August. You may not offer pre-order sales.

4) By signing up to participate in this event, retailers agree to offer a minimum 10% discount off RRP on helmets on August 18th and 19th (in-store and online sales)

5) Retailers DO NOT have to be a member of BETA to participate. This is a global event hosted and organized by riders4helmets  Participating manufacturers have a contracted agreement with riders4helmets in regards to being involved in this event.

6) Retailers are responsible for ensuring the accuracy of their listing on the riders4helmets participating retailer map. Please visit www.riders4helmets.com/international-helmet-awareness-day-participating-retailers/ and search for your store by entering the store name in the search box. If your address is incorrect for any reason, please email admin@riders4helmets.com

7) If you are a helmet manufacturer or helmet distributor and would like to have your stores sign up to participate, please email lyndsey@riders4helmets.com.



Advance Noticed – August Bank Holiday Orders And Deliveries

It’s Summer Bank Holiday on Monday 27th August 2018. Some customer deliveries may be affected.

Customers on a Trilanco van run who would normally get a delivery on Monday** need to order by 2pm on Thursday 23rd for delivery on Friday 24th, or order by 2pm on Friday 24th for delivery after the bank holiday on Tuesday 28th.

Sales & Customer Services will be available from 10am-3pm on Bank Holiday Monday to take orders and to answer queries.

Any questions in the meantime, feel free to get in touch on +44 (0) 1772 754844 or sales@trilanco.com

**Excludes MON3 and MON5 van runs who will receive deliveries as normal on the Tuesday. If in doubt, please contact us for further information


Advance Notice – System Upgrade

**Notice updated 1st August 2018**

We will be carrying out an upgrade on our infrastructure and migrating to a new server on 24th August 2018 (was 4th August 2018).

Whilst our preference is to achieve the transition without causing any disruption to our usual service, some services may be affected. On this date, our web site may not be accessible.

We will keep you updated on this planned upgrade, and thank you for your co-operation.




Clearance List Updated – Up to 79% OFF Selected Lines!

New items have been added to our clearance list** To grab yourself a bargain, log in to the webstore today www.trilanco.com and go to “Sale”. Don’t miss out!

We also have a number of great offers and promotions running in July which you can view on our webstore by clicking “Offers”**.

Alternatively, for more information please call our Sales Support Team* or contact your Trilanco Sales Manager.

If you’re not already a customer and would like to open a trade account with us, please visit our Account Application page for further information or call our Sales Support Team*.

*Sales Support Team: +44 (0)1772 754844. Available 08:00–18:00 Monday to Thursday, 08:00–17:00 on Fridays and 10:00–15:00 on Bank Holiday Mondays.

**Trade offers only, while stocks last. All offers are subject to availability, can be changed or withdrawn without notice and will be available for a limited period only.

New items added to the Clearance List!