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AcceptanceGoods are only supplied on the condition that the purchaser has read and fully accepted our Terms of Trading as detailed below. THE PLACING OF AN ORDER IS DEEMED AS CONFIRMATION THAT THE CUSTOMER HAS ACCEPTED OUR TERMS AND CONDITIONS OF SALE.
Reservation of 'Title' to goodsThe property in the Goods shall not pass to any persons or Companies until all monies, owed to TRILANCO LTD have been paid in full. In rare cases where payment by instalment is agreed for any particular delivery of goods, title in none of the goods comprised in such delivery shall pass to the customer until the final instalment has been paid in full.
Credit accounts and payment datesCredit references will be required for those customers who require the facility of a Credit Account. Until acceptable credit references have been received, PROFORMA INVOICES will be issued. Payment of all Credit Accounts becomes due, on the payment date, as stated on our invoices. Should payments not be received on the due date we reserve the right to charge statutory interest.
Prices, carriage and credit notesAll goods are subject to ‘VAT’ at the current rate, except where stated ‘0%’. Prices are subject to alteration without prior notification. The minimum order to qualify for a carriage paid delivery to the UK mainland is £385.00 (NETT INVOICE VALUE). Orders less than £385.00, will be subject to a carriage charge of £6.95 (UK mainland only).
Vetinary medicine regulations 2005Products are supplied in accordance with the above regulations. Further information can be found at The VMD Website
Returns policyYour rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days (at your own expense) for a full refund, including the cost of delivery. Do this by contacting us by email or in writing and quoting the order number supplied to you. Your refund will be paid within 30 days.
Acceptance of our terms of tradingGoods are only supplied on the condition that the Purchaser has read and fully accepted our Terms of Trading.