Contact Us

By Email

We want to make sure you're completely happy with your shopping, so if you have any questions, ideas or comments please complete the form below with your query or feedback, we'd love to hear from you. If you are not able to use the form for any reason, you can also email us on or

By Phone

01772 754844

Contact our customer services team

Monday to Thursday: 8am to 6pm, Fridays: 8am to 5pm and Bank Holiday Mondays: 10am to 3pm

Data protection/call recording under the FCA

First published: 20/04/2016 | First published: 20/04/2016

Under the Data Protection Act 1998, we are required to notify our use of personal data to the Information Commissioner's Office (ICO).

Contact by telephone

All calls (inbound/outbound) at Trilanco are recorded for quality, evaluation and training purposes. When you contact us we may ask for some personal information. You are under no obligation to provide this information to us, but it enables us to provide a better quality of service when you contact us again.

As a minimum, we will hold your name and phone number for the purposes specified above unless you inform us that you wish to remain anonymous. We will use your personal information to provide you with any information or services that you ask for, or to reply to any correspondence.

By Post

Trilanco Ltd

Coronation Way

Mill Farm Sports Village




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